Cancellation and Refund Policy

• Each payment covers one fixed period — a month or a year — and is a single payment. Nothing renews automatically.
• We do not store your card and we do not set up any auto-debit or standing instruction, so no further amount is ever taken without you choosing to pay again.
• To stop, simply do not pay for the next period. There is no cancellation form and nothing to switch off.
• When a paid period ends, your dashboard is locked until you renew. Your storefront stays online and your data is kept.
• Paying for the same plan again before it ends extends it — the days still left are added to the new period, so you never pay twice for the same days.
• Changing to a different plan starts the new plan on the day you pay, and the old plan ends there. Days remaining on the old plan are not carried over and are not refunded, so a change is best made near the end of a period.

There is no free trial. Instead, you can look at the real thing before spending anything: the stores linked from our site are live and built on this platform, and they show exactly what you are buying — product pages, cart, checkout, order tracking and WhatsApp ordering, all working.

Creating an account is free and costs nothing. Your panel opens once a plan is active; until then your account simply waits, and no card or payment details are asked for at any point before you choose to pay.

The samples are your opportunity to decide. They are live stores you can open, browse and order from before you spend a rupee, so that by the time you pay you already know exactly what you are buying. For that reason payments for a plan are not refundable — the paid period is unlocked the moment the payment succeeds.

If you are unsure whether the platform fits your business, ask us before paying rather than after. Message us on WhatsApp or email and we will answer honestly, including when the answer is that we are not the right fit.

We do refund money we should never have taken:

• You were charged more than once for the same period.
• You were charged an amount other than the price shown for the plan you selected.
• A payment was taken but the plan was not activated on your account.

• Changing your mind after paying, including deciding not to build the store.
• A period that has already started, in full or in part.
• Not using the plan, or using less of it than you expected.
• Features that are clearly listed as belonging to a different plan.
• Accounts suspended or terminated for a breach of our Terms and Conditions.

To request a refund, email care@websiteworkindia.com from your registered email address with your account details and the reason for the request. We aim to review every request within 3 business days.

Approved refunds are credited to the original payment method used at the time of purchase. Once approved, refunds are typically processed within 5–7 business days, though the time for the amount to reflect in your account may vary depending on your bank or payment provider.

For any questions about cancellations or refunds, contact us at care@websiteworkindia.com.