akashworldwide

Privacy Policy

akashworldwide ("we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit or shop on websiteworkindia.com/akashworldwide, how we use it, and the choices you have. It is published in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information we collect

  • Information you give us: your name, mobile number, email address, billing and delivery address, and order details when you place an order, create an account, or contact us.
  • Payment information: payments are processed by secure, RBI-compliant payment partners. We never store your complete card number, CVV, UPI PIN or net-banking credentials.
  • Automatically collected information: device type, browser, IP address, pages viewed and the approximate location from which you access our store, collected through cookies and similar technologies.

2. How we use your information

  • To process, confirm, ship and deliver your orders and to send order updates by SMS, WhatsApp or email.
  • To provide customer support and respond to your enquiries, returns and refund requests.
  • To prevent fraud, secure our store and comply with applicable law.
  • To share offers and updates about our products — you can opt out at any time.

3. Sharing of information

We do not sell or rent your personal information. We share it only with trusted service providers who help us run our business — courier and logistics partners (to deliver your order), payment gateways (to process payments), and communication providers (to send order updates) — and only to the extent needed for that purpose. We may also disclose information when required by law or a government authority.

4. Cookies

Our website uses cookies to remember your cart, keep you signed in and understand how the store is used. You can disable cookies in your browser settings; some features of the store may not work properly without them.

5. Data security and retention

We use reasonable technical and organisational safeguards, including SSL encryption, to protect your information. We retain your data only for as long as necessary to fulfil your orders, meet legal and accounting requirements, and resolve disputes.

6. Your rights

You may access, correct or request deletion of your personal information, or withdraw consent to marketing messages, by contacting us at our support email (see the Contact page). We will respond within a reasonable time as required under applicable law.

7. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, any grievance regarding your personal data or this policy may be addressed to our Grievance Officer at our support email (see the Contact page) or +91 9547220639. Registered address: our registered business address.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and continued use of our store after an update means you accept the revised policy.